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The Role of Mobile Money Providers and Their Agents in Protecting Customers’ Data​

The study presents findings from a research commissioned by CGAP, conducted in partnership with MicroSave Consulting (MSC), to identify good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices in Uganda. It also examines how Uganda’s Data Privacy & Protection Act has helped to strengthen providers’ data protection practices.

• Resource type Case Study
• OrganisationCGAP, MicroSave Consulting (MSC)
• Year of Publication2022
• RegionAfrica
• CountryUganda
• LanguageEnglish
• Keywords mobile money, Agent Banking, Data Protection