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Library
Technology Investment Decisions: 10 Key Questions
Directors and managers of a financial institution should be able to answer the ten questions set out in this Editor’s Note as they consider technology investments. These questions, which have been prepared by CGAP and published as part of their Microfinance Technology Program, draw out important issues such as why the technology is being implemented, the alternatives considered, and what returns can be expected. The writers emphasise that the organization must have a clear understanding of its core business strategy before its leadership can thoroughly evaluate any kind of technology investment.