Taming the Strange Beasts: Servicing and the Future of PAYGo

Millions of people in Africa and Asia have gained access to payments, savings, and credit through digital finance. But most of them are still not able to access financing for assets that would help them to grow their incomes, mitigate shocks, and improve their quality of life—assets such as solar electricity, clean cookstoves, vehicles, and processing equipment.

Pay-as-you-go (PAYGo) solar is the first of what we hope will be many industries that upend this dynamic. These companies provide financed solar home systems to off-grid households by connecting financing to use: when users make a payment, their system is activated to function during the amount of time purchased. At the end of that time, it shuts off. Once the customer has purchased the contracted amount of time, the system unlocks permanently and becomes his or her property.

  • Author Daniel Waldron; Geoffrey Manley; Emma Hawkins; Alexander Sotiriou; Mathilde Girard
  • Year of Publication2018
  • Region
  • LanguageEnglish
  • Number of pages26 pp.
  • Keywords

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