Policy Model for Digital Identity and Electronic Know Your Customer (e-KYC)

The inability of a person to prove their identity in order to access and use formal financial services is very common among disadvantaged groups such as women, youth, persons with disabilities, the elderly and forcibly displaced persons.
Countries across the world have been upgrading their public infrastructure for better service delivery in the digital era, leveraging the digital ID system. The advantages of this range from increased efficiency, cost savings, and it accelerates financial inclusion.

The AFI Global Standards Proportionality Working Group (GSPWG) codified best practices from AFI member countries and other global experiences into this policy model, with the objective to guide institutions through a set of principles to be considered in developing or reviewing their digital ID and e-KYC policies and regulations.

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