Advancing financial inclusion through access to insurance: the role of postal networks

Topic :

The study draws on the existing literature on Posts, insurance and financial inclusion. The study starts with an overview of financial inclusion and what Posts have done, particularly in the field of insurance as one of four pillars of financial inclusion. Insurance products can make a significant positive difference in the lives of vulnerable individuals by helping households mitigate shocks and improve the management of expenses. However, there is a persistent insurance gap, particularly in developing countries. In the study, three types of business models for postal insurance are presented along with case studies based on the experience of six Posts of developing countries – Kazakhstan, Burkina Faso, Kenya, Morocco, Zambia and India. The study concludes by providing recommendations for Posts, insurance companies and policymakers on how they can work together to expand insurance coverage in their countries.

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