Customer Centricity

09- 13
Mar

Monday, March 9, 2020 to Friday, March 13, 2020

This training course invites financial and non-financial actors to adopt a customer-centric approach to addressing issues of financial inclusion. It will examine the business case for customer-centricity as well as the process through which organizations can become more customer-centric, generating value for themselves as well as the customers they aim to serve. During the course, […]

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09- 13
Mar

Monday, March 9, 2020 to Friday, March 13, 2020

Every day many opportunities to leverage financial services for economic growth and poverty reduction are missed. Nearly a third of all adults in the world still don’t have a bank or mobile money account and there is a persistent gap in access between men and women. Many of the accounts that have been opened are inactive. Insurance […]

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17
Mar

Ottawa Canada

Tuesday, March 17, 2020

Join global practitioners, donors, funders, and other thought leaders for a one-day learning event exploring non-traditional finance to deliver sustainable and scalable agricultural innovations for smallholder farmers. NTF4Ag: Emerging Lessons and New Frontiers will be a highly interactive platform for attendees to connect and learn from each other’s experiences in designing, testing, and scaling non-traditional […]

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